How Heat Pumps Work

Heat Pump Maintenance Checklist: What Homeowners Can Do

Homeowners can do several maintenance tasks themselves to keep their heat pump running well between professional services.

Myles Robinson, Founder of UK Heat Pump Servicing

Written by , Founder, UK Heat Pump Servicing

Myles Robinson founded UK Heat Pump Servicing, the trading name of Home By Eight Ltd, to give heat pump owners across the UK a single nationwide point of contact for annual servicing, fault diagnosis and repair, cover plans and new installations. The guides published here are written and maintained by Myles with input from the company's MCS-accredited engineering team, and are reviewed whenever grant schemes, prices or manufacturer advice change.

Monthly Checks

  • Check the controller display for any error codes or warnings
  • Check system pressure (should be 1–2 bar on the pressure gauge)
  • Listen for any unusual noises from the outdoor unit
  • Check that the outdoor unit has clear airflow on all sides

Seasonal Checks — Spring

  • Clear debris (leaves, twigs) from around and under the outdoor unit
  • Check the condensate drain is clear and draining freely
  • If your unit has washable air filters, clean them now
  • If switching to cooling mode (for heat pump/AC systems), test the cooling function before warm weather arrives

Seasonal Checks — Autumn

  • Clear autumn leaves from around the outdoor unit
  • Bleed all radiators to remove trapped air
  • Test the heating system before cold weather — don’t wait for the first cold night to discover a problem
  • Book your annual professional service if not already done
  • Ensure the condensate drain is clear before potential freezing weather

Annual Professional Service

Once a year, have a qualified F-Gas certified engineer perform a full service. This covers refrigerant pressure checks, coil cleaning, electrical checks, and all the items that require specialist tools and qualifications. Attempting refrigerant work yourself is illegal without F-Gas certification.

Get a cover plan here >

What NOT to Do Yourself

  • Never attempt to top up refrigerant — this requires F-Gas certification
  • Don’t attempt electrical work inside the control panel
  • Don’t clean the evaporator coil fins with a pressure washer (can damage fins)
  • Don’t chip ice from the outdoor unit — run the defrost cycle or call an engineer

Sources: the MCS scheme and safety regulator guidance.

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