News & Industry

Real-World Heat Pump Performance: UK Research & Data

UK field trial data gives us real-world heat pump performance figures. Here's what the research shows.

Myles Robinson, Founder of UK Heat Pump Servicing

Written by , Founder, UK Heat Pump Servicing

Myles Robinson founded UK Heat Pump Servicing, the trading name of Home By Eight Ltd, to give heat pump owners across the UK a single nationwide point of contact for annual servicing, fault diagnosis and repair, cover plans and new installations. The guides published here are written and maintained by Myles with input from the company's MCS-accredited engineering team, and are reviewed whenever grant schemes, prices or manufacturer advice change.

The Heat Pump Field Trials

The UK’s BEIS (now DESNZ) commissioned extensive field trials of heat pump performance in real UK homes. The most comprehensive study — conducted by Electrification of Heat — measured real-world performance across thousands of installations.

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Key Findings

  • Average CoP of monitored UK heat pumps: 2.8 overall
  • Best performers: CoP 3.5–4.0 with correct installation and settings
  • Systems with weather compensation enabled: significantly higher CoP
  • Systems with high flow temperatures: significantly lower CoP

Why Some Systems Underperform

The research identified key causes of underperformance:

  • Flow temperatures too high
  • Weather compensation not enabled
  • Oversized systems short-cycling
  • Insufficient insulation

All of these are addressable through correct installation and commissioning.

What This Means

A well-installed, correctly commissioned heat pump achieves CoP 3.5+ in UK conditions. The average figure of 2.8 reflects installation quality variation across the industry — emphasising the importance of choosing an MCS-accredited installer.

Sources: Energy Systems Catapult and Nesta's research.

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