Faults & Repairs

Heat Pump Compressor Problems: Signs, Causes & Repair Costs

The compressor is the heart of your heat pump. When it fails, your system stops working entirely. Here's what to look for and what repairs cost.

Myles Robinson, Founder of UK Heat Pump Servicing

Written by , Founder, UK Heat Pump Servicing

Myles Robinson founded UK Heat Pump Servicing, the trading name of Home By Eight Ltd, to give heat pump owners across the UK a single nationwide point of contact for annual servicing, fault diagnosis and repair, cover plans and new installations. The guides published here are written and maintained by Myles with input from the company's MCS-accredited engineering team, and are reviewed whenever grant schemes, prices or manufacturer advice change.

What Does the Compressor Do?

The compressor is the most important and most expensive component in a heat pump. It pressurises the refrigerant gas, raising its temperature so it can release heat into your home. A failed compressor means the system cannot heat or cool at all.

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Signs of Compressor Problems

  • Loud banging, knocking, or grinding noises from the outdoor unit
  • High-pitched squealing on startup
  • System trips the breaker shortly after starting
  • Hard start — the system struggles to start, takes longer than usual
  • Hot, hot discharge line but cold suction line — indicates compressor inefficiency
  • System runs continuously but achieves no heating
  • Error codes relating to high pressure or compressor protection

Common Causes of Compressor Failure

  • Age and wear — most compressors last 15–20 years
  • Lubrication failure — oil contamination or loss
  • Liquid refrigerant entering the compressor (liquid slugging)
  • Overheating from poor airflow or blocked filters
  • Electrical failure — voltage spikes or winding insulation breakdown
  • Running with low refrigerant charge for extended periods

Compressor Replacement Costs

Compressor replacement is the most expensive heat pump repair. Expect to pay:

  • Compressor part: £500–£1,500 depending on brand and kW size
  • Labour: £300–£500
  • Refrigerant recharge: £150–£250
  • Total: £950–£2,250

For systems over 12 years old, compare this against the cost of a new heat pump after the £7,500 BUS grant before committing to a compressor replacement.

Sources: MCS standards and refrigerant safety rules.

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