Faults & Repairs

Heat Pump Smells Burning: What to Do

A burning smell from your heat pump is a warning sign. Here's what it could mean and when to act urgently.

Myles Robinson, Founder of UK Heat Pump Servicing

Written by , Founder, UK Heat Pump Servicing

Myles Robinson founded UK Heat Pump Servicing, the trading name of Home By Eight Ltd, to give heat pump owners across the UK a single nationwide point of contact for annual servicing, fault diagnosis and repair, cover plans and new installations. The guides published here are written and maintained by Myles with input from the company's MCS-accredited engineering team, and are reviewed whenever grant schemes, prices or manufacturer advice change.

When to Act Immediately

If you smell burning from your heat pump, switch the system off at the controller and the isolator switch. Investigate the source. If you see smoke or flames, evacuate and call 999.

Get a cover plan here >

Common Causes of Burning Smell

  • Dust burning on the indoor unit at first startup after summer (normal — passes quickly)
  • Failed capacitor or burnt motor winding in the fan motor
  • Overheating wiring or electrical fault
  • Compressor overheating

What to Do

If the smell persists or occurs during normal operation (not just first startup), do not run the system. Call a qualified engineer immediately. Electrical faults in heat pumps can cause fires if ignored.

Sources: registered electrician and the safety regulator.

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